Shipping policy

Shipping Rates

• FREE on all orders over £100

• £7.50 on orders below £100

 

Shipping Information

UK Shipping Only.

We aim to dispatch all orders on the same working day for orders received before 11am. All orders received after 11am will be dispatched on the next working day. 

All orders after 11am on a Friday or on a Public Holiday will not be dispatched until the next working day. We do not offer weekend shipping and only deliver on weekdays (that are not Public Holidays).

We encourage you to provide your mobile number when checking out, so you can receive notifications from our courier and make changes to your delivery if necessary.   

If you report your order as not received we reserve the right to start an investigation with our delivery and fulfilment partners before we consider the item as lost. 

We will consider an item delivered when it arrives at the address you supply to us, please check that the address you provide is correct at time of purchase.

For any questions on our shipping policy or your estimated delivery time you can drop us an email at hello@floatly.co.uk.